Good News! The Hayrack is reopening!


COVID-19 Restrictions and Protocol for your Safety

We are excited to be re opening our doors again on Saturday 10th October 2020 but with the current COVID situation things are going to be a little different.

PLEASE READ ALL OF THE FOLLOWING INFORMATION before visiting and booking your session to our café and farm park, so everybody can have an enjoyable day.


NEW ADMISSION PRICE

Adults and children over 1 yr - £5.00


OPENING TIMES - FARM PARK AND CAFE

MONDAY - Closed All Day (except for school holidays & bank holidays where booking will be required)

TUESDAY TO THURSDAY (no booking required except in school holidays)

Open 10am-3pm with reduced menu - (hot drinks, snacks, sandwiches & lunchboxes - no hot food)

FRIDAY (no booking required except on school holidays & bank holidays)

Open 10am to 3pm café open for all hot & cold food

SATURDAY TO SUNDAY - Session Times

9.30am to 12.30pm cafe open for all hot & cold food

1pm to 4pm cafe open for all hot & cold food


HOW TO BOOK YOUR WEEKEND/BANK HOLIDAY/SCHOOL HOLIDAY SESSION

To ensure correct social distancing, guest numbers are limited per day so it is essential on weekends/bank holidays & school holidays that you pre-book your café and farm park session. All sessions must be paid for in advance. Sessions are not transferable/refundable. We can only accept bookings of up to 6 in a group/on a table.

To Book a session please call 07762 210521 during opening hours only. Card payments will be taken over the phone at time of booking.

PLEASE DO NOT phone the café's direct line to make bookings - we cannot process your booking on this number.

Please make sure you add animal feed onto your booking as there are limited bags available for each session.

If you are only intending to eat in the café and not visiting the farm park you STILL NEED TO BOOK on weekends/bank/school holidays (a £5 per person deposit will be required and will be taken off your final bill).


ON YOUR ARRIVAL/DEPARTURE

On arrival please wait outside or remain in your car until the main door is open. Sanitise your hands before entering the café at the sanitizer station located on the wall. A member of staff will open the doors at 10am and check everyone in as quickly as possible, this is when you will be allocated your own unique table number.

FACE MASKS - Must be worn inside the cafe and can only be removed once seated or outside on the farmpark.

Once in the café to speed up waiting times you can pre order your food if you wish. PLEASE leave your session time promptly so that our staff can clean & sanitize ready for the afternoon session.


YEARLY MEMBERSHIPS/FREE VOUCHERS

Please be aware even if you have a yearly membership or free vouchers to the farm park you still need to book in (no payment will be taken) if you wish to visit during weekends/bank holidays or school holidays due to the COVID number restrictions.


COVID-19 RULES PLEASE READ

  1. DO NOT ENTER if you are showing any Covid-19 symptoms
  2. MASKS - MUST BE WORN when entering/walking around the café, they can be removed once seated or outside on the farm park.
  3. The farm park will be a one way system so please observe the distancing rules by keeping at least one meter apart from other customers.
  4. Children MUST be closely supervised at all times.
  5. Sanitisers will be located near outdoor play areas so please make sure children use this before playing on the equipment.
  6. Please be understanding when your children are on play areas so everyone can have a turn whilst keeping a secure distance apart.
  7. ALL VISITORS MUST WASH THEIR HANDS at regular intervals, as well as before eating & drinking and using toilet facilities in the wash hand stations provided in the café and on the farm park.
  8. Once seated at your allocated table all food/drink orders will be table service.
  9. All our café staff will wear face masks/visors and PPE where necessary.
  10. Staff will regularly sanitise tables, chairs, door handles and toilets etc for your safety.
  11. We require any payments onsite to be preferably made by card or contactless.

If you have any queries regarding booking or our COVID-19 safety procedures, please telephone 07762 210521




The perfect venue for a fantastic day out, the whole family can enjoy.

Here at the farm we have a magnificent variety of animals and birds. You will have the opportunity to feed, touch and interact with the animals or just relax on the decking overlooking the duck pool with its tranquil waterfall.

The Hayrack Cafe is a welcoming place, open daily serving a delicious range of freshly prepared 'home-style' snacks and cooked meals. The childrens menu is always popular. We also serve an impressive selection of tempting home bakes, cakes and biscuits plus a large selection of the famous 'Kellys Ice Cream'.

Our outdoor decking area is the perfect place to relax and watch your little ones amuse themselves on our fun filled adventure playground which will keep them occupied for hours!